Business Process Outsourcing —it seems everyone is doing it and saving money in the process. Of course, there are those horror stories about outsourcing disasters too. What makes the difference between sustainable SG&A cost savings and headaches? Here are three tips to sustainable outsourcing savings.
1. Give your partner the freedom to exploit its comparative advantages.
2. Trust but verify.
3. Avoid lock-in.
The results are good news for BPO companies in India and Filipino -- the two strongest players in the international BPO market. offshore outsourcing services refers to the handing over of activities such as handing customer queries and even making sales calls to specialist companies.BPO companies in India is arguably one of the biggest sources of employment for India's millions of graduates.The "return to growth" trend was stronger in Asia Pacific, where 25 percent of respondents were planning to hike their BPO outlay by more than 10%, compared to the 20% for the World as a whole.The numbers are more aggressive than corresponding figures for the IT outsourcing market, partly because companies see outsourced service providers as more crucial to their business expansion than IT.
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