Indian Outsourcing Companies Growth Remains Rock Solid!

The business process outsourcing (BPO) marketplace is poised to grow at 6.4 % in the current year
(2011). The strong growth is fuelled by urgent demand form the companies based out of Europe,
America and UK. Asia pacific region continue to enjoy the privilege of being considered as worlds
best back office (for IT services) and get plethora of business opportunities.

The trend is not just restricted to outsource low end IT services, high end IT services related to
research and development also get offshored. Outsourcing helps these companies save their time
and cost on trivial tasks and help them to focus on their core competence thus multiplying their
efficiency .

As the demand continue to remain strong, IT and ITES companiesin India, China, Philippines
continue to think how can they reduce their cost of operation so as to remain competitive.
Companies plan to move their service centers to low cost destinations like rural areas thus save
money on cost of infrastructure, land lease etc.

India Based IT companies are bullish on expansion and are recruiting in top gear. Recent report
suggests that companies like 24/7 Customer are planning to hire over 5,000 social and interactive
media (SIM) advisors in India.

Even though Indian ITES companies are saying that the demand for the outsourcing of technology
services remains solid, however there is still some skepticism due to economic uncertainties in
Europe.

Nonetheless Indian outsourcing story continues to remain rock solid and one of the lead provider of
jobs within the country.

Outsourcing To India: Most Things Bright And Beautiful

After liberalization policies adopted in 1991, India took small step towards globalization. Those
small steps proved vital towards the development of India. India opened its gates for the world
and world also grabbed the opportunity with both hands. Today, India is known for its outsourcing industry. The industry is worth billions of dollars and is the major contributor in the growth of total
GDP.

If outsourcing trends are to be believed, IT services are mostly outsourced from India. India has
hugely benefited with these trends in the outsourcing industry. Millions of jobs are created every
quarter or nearly every day. The industry has also helped people to rise above the poverty levels.
Being highly paid industry, outsourcing has empowered the ever burgeoning middle class in India.

The world is also at maximum profit due to outsourcing services provided by India. The services
provided by India are mostly cheap and qualitative. Due to these cheap and qualitative services
many companies around the world have been benefited and there is also steep decline in overall
operating cost of these companies hence it can be safely be said that outsourcing services offered by
India are have produced win win situation for itself and the world.

India is a market leader in the outsourcing industry due to its expertise in English, year after
year continuous availability of highly educated youth and its state of art technology. India is also
fortunate to have talented youngsters with the zeal to make their mark in the international arena.
In recent times Indian outsourcing industry has been challenged by other countries like China and
Philippines but the reality is that India still rules the outsourcing industry and would continue to do
so.

Why So Many Frauds Happning And How To Avoid

If you will check posts in every form of advertisement, you will see centers replying most
to .. "data entry", "non-voice", "Inbound" .. and all sort lucrative too-good-to-be-true
advertisement. Why? Because 60% of centers are inexperienced and they know they
can't perform in serious projects. So they seek easy money .... where they can earn
huge without performing. thief's understand that mentality and so make such posts of
fake projects .. exactly what centers want to see. Then either they take huge upfront or
do not pay after months of hard work or both. Still the next day centers queue up like
ants to get such fake projects.

What is actual reality - There are no such "data entry" or "form filling" or "non voice"
projects exist for 5-10-20 seats. Some big MNC does give job-work to small vendors
but those are not profitable so vendors loose interest in few months. And no genuine
company charge upfront but they give "non voice" projects only to BIG, Established
companies .. running for years with proven success. So all what small centers can get
are fake promises and sure fraud. If a upcoming company wants to get REAL "non voice"
then they have to bid directly and that's complex but only option!

What about "Inbound"? INBOUND is not child's play. There are some inbounds which are
actually outbound made like inbound. Rest all what you see in posts are fake! Why? As
no company will take risk of giving an Inbound to a company having less than 1-2 years
of solid experience, proven track record and loads of references. So a center seeking
Inbound must run outbound successfully for 1-2 years to ask for Inbound. Most centers
who are looking for Inbounds either failed to perform in outbound or never got paid ..
so they think inbound is safer ... but inbound can also be fake and centers will loose
2x money. Here the solution is simple - get projects which you can execute from good
direct clients, perform, make a strong profile of project experience (not just vague words
with no real content) and then bid directly for real inbound.

Why India Is Destined To Rule Outsourcing Industry.

outsourcing industry is the backbone of New Age Indian economy and it is one of the
prime provider of jobs in India and abroad. India has performed remarkably well as
over $ 50 billion is the rough estimate of the industry's turnover in India. Due to this
competitive advantage, world has come to value India as a knowledge superpower.
Also, India has fared well in the recession when most economies registered negligible or
negative growth.

The question is - what the hell Indians have done better than the rest of the world? The
answer lies is its vast educated talent pool and its ability to speak English fluently. Also
computer skills are far better than other countries. It is common knowledge that English
and computer skills are necessary if any body wants to have a successful corporate
career. Now wonder, we are now giving Americans and Britishers run for their money
too.

The IT and ITES services in India cost almost half the amount they cost in the
developed economies and therefore western countries are outsourcing most of the work
to India. Example: it takes almost 30 days to hire an engineer from silicon valley while in
India outsourcing companies would do that in nearly 2 days! This saves time and money
and also the quality speaks for itself.

Also India's time zone suits the western countries as well. These factors make India
stand out when it comes to outsourcing either LPO, KPO or software solutions. The
competitors from whom India is vary of are - China and Philippines. China lacks English
speaking skills while Philippines cant give large scale headcounts, hence India's
monopoly may just extend and remain in the future to come.

It is general knowledge that many developed nations these days are suffering from
the aging population like Euro zone, Japan and even America. Hence, it is imperative
to outsource work to other nations so that they can carry on their economy and other
activities forward. Like India which is considered as one of the youngest nation in the
world, being educated and sharp minded, they may be the answer to the world's aging
endemic.

Human resource is the main driver to any organization growth hence companies hire
them from all over the world. Renowned names like Facebook and Google hire their
engineers from across the world and many times engineers are also outsourced from
other parts as well. Hence, it will be a safe bet to say that outsourcing is here to stay
and India will continue to remain a dominant player in this arena.

HP drops price of popular Pavilion DM1 laptop to $399

Hewlett-Packard upgraded the popular Pavilion DM1 laptop and also lowered its price as the company shows that business continues as usual amid efforts to sell or spin off the PC unit.

The DM1 comes with an 11.6-inch screen and is now priced starting at US$399. The DM1, introduced early this year, is one of HP's best-selling laptops and was most recently priced at $449.
The laptop will run on new Advanced Micro Devices E-series chips, which includes the CPU and graphics processor on a single chip. The chip offerings include the dual-core E-300 and E-450 chips, which draw up to 18 watts of power and run at 1.3GHz and 1.65GHz, respectively.

HP will also for the first time offer Intel's low-voltage Core i3 chip, with laptop prices starting at $599, said Kevin Wentzel, technical marketing manager at HP. However, users have to buy an external DVD drive with the Intel-based laptop. Buyers will not immediately have the option to buy the laptop without the drive, though the company may rethink that.
"At this point, this is just the way the product has been structured," Wentzel said.
The laptop otherwise includes minor improvements from its predecessor that make it easier to use. HP has tweaked the taskbar and start menu in Windows 7 to make commonly used programs such as Skype easier to locate. The six-cell battery fits into the laptop's chassis, which is an improvement from a cylindrical battery that jutted out. A six-cell battery gives the laptop a battery life of around 9.5 hours. The laptop weighs 3.53 pounds (1.6 kilograms), which is a bit heavier than its 3.46-pound predecessor.

HP in August said it would exit the PC market as it focuses on the higher-margin enterprise business. HP prefers to spin off the division, and has launched a publicity campaign that pitches it's PC division as a "$40 billion startup." The company has said it will continue to meet its support and warranty obligations on PCs sold.

Tips for a Successful BPO

Business Process Outsourcing —it seems everyone is doing it and saving money in the process. Of course, there are those horror stories about outsourcing disasters too. What makes the difference between sustainable SG&A cost savings and headaches? Here are three tips to sustainable outsourcing savings.

1. Give your partner the freedom to exploit its comparative advantages.
2. Trust but verify.
3. Avoid lock-in.

The results are good news for BPO companies in India and Filipino -- the two strongest players in the international BPO market. offshore outsourcing services refers to the handing over of activities such as handing customer queries and even making sales calls to specialist companies.BPO companies in India is arguably one of the biggest sources of employment for India's millions of graduates.The "return to growth" trend was stronger in Asia Pacific, where 25 percent of respondents were planning to hike their BPO outlay by more than 10%, compared to the 20% for the World as a whole.The numbers are more aggressive than corresponding figures for the IT outsourcing market, partly because companies see outsourced service providers as more crucial to their business expansion than IT.

Now TCS open BPO Center in Ahmedabad

India's largest IT services company Tata Consultancy Services (TCS) will be setting up a greenfield BPO center in Ahmedabad with the capacity of housing 2,000 people. The company plans to hire 1,000 people in the first phase of the project that will be housed at their 35-acre campus in Garima Park.

“Our expansion into Ahmedabad is part of our strategy to harness the specialised talents available in Tier-II cities. We intend to use the centre to offer back office services in the banking, financial services and insurance space, as the talents available in that region are best fit for these kind of services, says Abid Ali Neemuchwala, VP of TCS BPO Services.

The company employs more than 35,000 people in its BPO services arm, of which more than 30,000 are based out of India, including Tier-II locations like Pune and Kolkata. The company had reported revenues of $925 million for BPO services in 2010-11, expects to cross a billion dollars in revenues this fiscal year, says a report published in the Business Standard.

Additionally, the company is also expanding its bases on both offshore and onshore locations, Neemuchwala said adding that TCS will not be taking the inorganic route to growth at the moment. “We made acquisitions ahead of time and our acquisitions have been very selective. However, right now, we are not looking for acquisition as a driver to expand,” he said.

The company is planning to treble its headcount in Manila from the present 300 people though its center in the Philippines can seat as many as 5,000 people. The official revealed that TCS was adding several clients across key verticals that included banking, financial services, insurance, healthcare and pharmaceuticals.